Returns & Exchanges
At BEECHTREE, we strive to ensure you are completely satisfied with your purchase, offering a flexible return and exchange policy within 14 days of delivery. All items must be returned in their original condition, unworn and with tags attached, to qualify for a refund or replacement.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'My Orders' section to select the items you wish to return or exchange, or contact our customer support team with your order number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring the invoice is included and all original garment tags remain intact to prevent damage during transit.
- 3.Ship the Item
Drop off your package at any authorized courier partner location or schedule a home pickup through our returns portal for added convenience.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the condition of the returned goods, your refund will be processed to the original payment method or issued as store credit within 7-10 business days.
